Important Tips for Car Rental Drivers in the Balkans by Rentout

 Rentout will provide worldwide drivers with the easiest booking process online by skipping the rental car counter and waiting lines.

Rentout will provide worldwide drivers with the easiest booking process online by skipping the rental car counter and waiting lines. Full insurance plans, 24/7 support and road assistance, online and cash payments, pickup and delivery services, and free cancellation and refund policies are offered to our drivers.

There are no hidden fees, no credit card requirement, no secondary driver fees, no young driver fees, no insurance obligations, and no cross-border fees.

More you need to know:

In order to protect our hosts, their cars, and our drivers as well, Rentout will apply these violation fees:

1.     Cancellation fee (outside the free period): If your trip is 2 days or shorter, you will need to pay the price of the first day and trip free. If your trip was longer than two days, we’ll charge you two days’ trip price and trip fee. In case you have requested a delivery or a pickup service from your host, we’ll charge you half of the delivery fee.

2.     No-show client fee: If your trip is 2 days or shorter, we’ll charge you 50% of your trip amount and trip fee. If your trip is longer than 2 days, we’ll charge you 2 days’ trip price and trip fee. In case you have requested a delivery or a pickup service from your host, we’ll charge you half of the delivery fee.

3.     Cleaning policy violation fee: If you return your car in degraded conditions or dirty enough to have caused some damages to it, we may charge you up to a 50-euro violation fee. We may also remove you from the Rentout Platform.

4.     Policy violation fee: If you make a payment outside of the Rentout platform for charges meant to be paid via the platform, we may charge you a 100-euro penalty fee and remove you from the Rentout platform.

5.     Late return fee: If you return a vehicle from 30 minutes to 23 hours more than the past scheduled trip time, your host may request your rental daily fee, in addition to the cost of your additional use of the vehicle. If the car is not reserved the next day, you can still drive it (if the host has agreed to it). If not, you must return it to the host and pay the rental daily fee as a penalty.

6.     Inappropriate location returns: Your host may request to charge you a fee of 20 to 100 euros in addition to an inappropriate location return, farther than 1 to 100 km.

7.     No smoking or violation fee: Neither you nor your passengers may smoke in any vehicle prohibited by our hosts from smoking inside the vehicle. If you do not respect this policy and your host provides us with eligible evidence of smoking, we’ll charge you, on behalf of our host, a 50-euro violation smoking fee (the requested fee to properly clean the vehicle).

8.     No animal and pet violation fee neither you nor your passengers may bring inside the vehicle prohibited by our host’s rules. If you do not respect this policy and your host provides us with eligible evidence of the animal and pet violation rule, we’ll charge you, on behalf of our host, a 50-euro’ fee (the requested fee to properly clean the vehicle).

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